“Shannon is the first one to have ever understood what I was doing and the underlying mechanisms that cause me to do what I'm doing. And, because she addresses things from a place of knowledge (she's very research-based/ fact-based), I don't feel any judgment. Moreover, her personality is quite feisty and she doesn't hold back. She's always giving me new things to read, asking me questions that help me reexamine my own words, helping me delve more into my own thought processes and where they're coming from.”